SpeeDee Careers

SpeeDee an Oil Change & Tune-up customer care facility, located in Greenville, NC has several job openings. Please read job descriptions below. CRC preferred.

If you are interested in one of these positions, please send your resume to: speedee3027@gmail.com.

SpeeDee Careers

Our trained technicians work with state-of-the-art computerized diagnostic equipment, high-quality tools and brand-name parts and products to provide excellent service and exceed customer expectations, every time.

Ready to join our team? Bring your resume to your local SpeeDee today!

Positions include:

Shop Manager

The Shop Manager oversees and is accountable for the customer service level, daily operations, profitability and quality control of the SpeeDee shop.

Responsibilities include but aren't limited to:
- Ensuring each customer has a positive experience
- Making sure all employees receive proper training in product knowledge, sales, customer service and customer relations
- Managing costs of goods and labor to maintain shop profitability
- Implementing appropriate safety procedures

Requirements:
- Commitment to excellence at all levels of service
- Enthusiastic attitude and strong work ethic
- Automotive and retail experience (minimum two years or comparable management experience)
- Great interpersonal skills and upbeat personality
- Minimum high school diploma or GED equivalent
- Valid state driver's license
- Ability to perform basic financial calculations


Fluid Services Technician

The Fluid Services Technician is responsible for all fluid services including oil change, transmission, differential, cooling system maintenance and additional services (e.g. wiper blades, air filters, etc.) He/she communicates with customers, educating them on necessary preventative vehicle maintenance. Additional duties may include courtesy services, and tire repair and replacement services.

Responsibilities include but aren't limited to:
- Performing preventive maintenance on fluid services equipment
- Explaining SpeeDee programs, services and pricing structure in order to achieve high customer satisfaction and increased revenues
- Attending training sessions that are applicable to the career path and position requirements
- Following appropriate safety procedures and notifying the Shop Manager of safety hazards or needed equipment repairs

Requirements:
- Commitment to excellence at all levels of service
- Automotive and retail experience
- Good communication skills and upbeat personality
- Clean and neat appearance
- Valid state driver's license


Services Technician

The Service Technician is responsible for all tune-up, diagnostic and repair services, as well as additional services as directed by the Shop Manager or Assistant Shop Manager.

Responsibilities include but aren't limited to:
- Ensuring equipment is functioning properly at all times and performing preventive equipment maintenance
- Filling in staffing voids, as directed by customer flow, and assisting in oil change bays when necessary
- Maintaining shop supply inventory and notifying the Shop Manager of reorders as needed
- Developing trusting customer relationships through honest and competent service

Requirements:
- Commitment to excellence at all levels of service
- Advanced automotive experience
- A.S.E. Certification in Engine Performance, Engine Repair and Brakes (preferred)
- Good communication skills and upbeat personality
- Enthusiastic attitude and strong work ethic
- Clean and neat appearance
- Valid state driver's license


Customer Service Representative

The Customer Service Representative is responsible for establishing and maintaining good customer relations and accurately completing service paperwork.

Responsibilities include but aren't limited to:
- Explaining services and pricing in order to achieve high customer satisfaction, which can lead to increased revenues
- Gathering technical information from the Shop Manager or Service Technicians in response to customer questions
- Presenting all promotional materials to customers
- Maintaining marketing programs, including reminder cards and notices, as directed by the Shop Manager

Requirements:
- Commitment to excellence at all levels of service
- Automotive and retail experience helpful
- Cheerful and friendly communication skills
- Enthusiastic attitude and strong work ethic
- Basic computer and office management skills
- Clean and neat appearance
- Clear and effective telephone skills
- Valid state driver's license (preferred)


Greeter

The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.

Responsibilities include but aren't limited to:
- Greeting the customer
- Writing up customer and vehicle information
- Performing all duties of the Fluid Services Technician as needed
- Presenting maintenance service options to customers

Requirements:
- Commitment to excellence at all levels of service
- Automotive and retail experience helpful
- Cheerful and friendly communication skills
- Enthusiastic attitude and strong work ethic
- Clean and neat appearance
- Clear and effective telephone skills
- Valid state driver's license